Contact information
Contact Us
A real team, at a real address, reachable by phone.
Official Contact Information
Business Name: Pellmaro
Mailing Address and Warehouse:
89 Av. Georges Gosnat
94200 Ivry-sur-Seine, France
Customer Service Email: contact@pellmaro.co
Phone: +33 7 45 99 22 25
Opening Hours
Monday – Friday: 9:00 AM – 6:00 PM (Paris time, CET)
Saturday, Sunday and Public Holidays: ClosedEmails received outside these hours are processed on the next business day, in the order they are received.
Which Channel Should You Use?
For any request requiring an order number, photos, or a written record (tracking, returns, exchanges, invoices).
Phone
For quick pre-purchase questions: sizing, materials, and delivery times.
Response Time
We are committed to responding to all emails within 24 business hours. If you have not received a reply within this timeframe, please check your spam folder and feel free to follow up — occasionally (though rarely) a message may be filtered.